Chicago, Illinois
0 comments
Not resolved
2.1
Details
Additional Fees
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website

So this female you see in this picture , gave me soooo much attitude ...I came with my whole family and they told me that I couldn't go inside because I didn't have a hair cap.

This is the first time they have wver said anything , also in their pool regulations it doesn't say it's mandatory. The funny thing is that they blame us for stuff and look at the employees she went inside and dunked her whole head probably full of lice inside . She had been in there for about 30 minutes without it but she especially said it's my fault for not wearing it and they said that thanks to people like me they get balls of hair in their pools . But will you look at that she didn't have a hair cap .

I don't know I believe she should get a consequence for being super rude to people who pay money for their membership.This is a good facility it's just the workers they should hire better workers who actually want to work and not some ghetto female that comes to work with a bad attitude and decides she wants to take out her anger on customers trying to relax .

Review about: Ymca Customer Care.

Reason of review: Poor customer service.

Had an Experience with Ymca?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Ymca - Harassment, Assault and Racial Discrimination Ymca "On Monday, May 2nd, I went in the Hilltop YMCA studio for a Step group exercise (4300 Lakeside Drive, Richmond, CA). When I picked up an unattended fitness step from..." Read more Orangetheory Fitness - OrangeTheory OVERCHARGES RIP OFF - FRAUD Orangetheory Fitness "Started ORANGE THEORY – WEST PALM BEACH in May-charged May 1. Cancelled May 17. Received a confirmation email on May 18 that I was cancelled but since..." Read more Beachbody: Worst Customer Service Experience of My Life Beachbody "Back in November, I decided to start the 21 Day Fix program with Beachbody after chatting with one of my friends who is currently a coach. There was a Thanksgiving..." Read more Workout Anytime Membership Review Workout Anytime "My husband and I were just charged hidden fee's two of them For $63.50 each that was no where in our contract and we did not agree to it! Just..." Read more American Homes 4 Rent - Rental nightmare! American Homes 4 Rent "We have dealt with roaches immediately after moving into the house, they also sent out a crappy contractor to repair some plumbing, flooded our house, then proceeded to tell us..." Read more Brent Guild SCAM IGALEN VICTORIA Igalen Victoria "BRENT GUILD SCAM IGALEN. STAY AWAY FROM THIS MAN & IF YOU EVER GET A CALL OR MEET THIS PERSON, CALL THE POLICE RIGHT AWAY! TOTAL SCAM ARTIST CURRENTLY BEING..." Read more Viator - Very problematic two day tour of St. Petersburg, Russia Viator "This was our primary tour of St. Petersburg. Our guide, Stan, was very knowledgeable and friendly. The tour itself was good, but not fantastic, mostly because there was not enough..." Read more No more Aerosoles for me! Aerosoles "Bought some cute yellow pumps from Aerosoles, open the box and they are dirty! They have been worn and are scuffed from whoever previously owned them. Have not tried to..." Read more