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At the Fitton YMCA in Hamilton Ohio, We are not members but you would think they would let you know when the next sign ups are or let you know when a class is canceled that week. I even called on Wednesday the 18th when class was to start, I called to confirm that the...
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#1236545
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Ymca - Customer service?

We tried to go to use are card to goin. But we were stopped by a white guy in the lakeview area assuming are card was fake. He then took it away. And I didn’t get a refun!
#1236251
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I came here to work out there was a family swim because they don’t have very many open swims and if they do it’s for adults or teens or some stupid hours for open. I told my Daughter she could swim for an hour which by the way has NEVER been an issue however today I...
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#1232533
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Lifeguard instructor failed me for the second time. If possible never get the lifeguard certification at ymca. those people take 200 dollars from you and fail you. Better do it at a college or institution. Don't believe that you could do this in just 4 days. you will...
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#1227198
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The wifi internet connection at Mid Valley YMCA located 6901 Lennox Ave. Van Nuys CA 91405 is in very poor condition and is good only near costumer service desk, on cardio rooms is almost impossible to catch the signal. I did several complaint but not any respond to...
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#1227139
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My kid is in the program that has 2 employees that are young and do not know how to handle my child always called out of work because they can’t handle 12 kids so they call parents in to pick up there child there supervisors never check in on there employees to even...
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Anonymous
Anonymous

Agree

1.0
#1212302
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I had a membership with the ymca downtown. I only went twice in the month of december and wanted to stop my membership. I forgot and they took the money from my account that wasnt even set up for them. I told them specifically that i had to pay with a check because im...
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2.9
#1209026
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Ymca - Volleyball tournament 3/11/18

I am attending the volleyball tournament today. I am very disappointed in one coach 13 -4 teamor the Cougars who is targeting 1 player all day by subbing this #10 out and not the ones who need to be subbed. When #18 got injured she smiled at the coach of the other team, not worried abput her player. Seriously, this is not showing the YMCA values or good coaching.
2.8
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Additional Fees
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Cleanliness
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Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
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Price Affordability
Product or Service Quality
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Value for money
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#1207931
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I saw a safety matter warranting safety correction. Speaking with the staff "Genesis", she less interested in the matter and more focused on excuses and correcting my terms used as opposed to resolving the safety matter. For over 30 mins, 4 young men were horseplaying...
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1.0
#1204578
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Ymca - Disappointed

Luckily I didn't have to pay high prices because Humana offers silver sneakers. I mainly use it to walk but people started bringing their children to walk so you are tripping up avoiding the kids and their parents trying to keep them in line. I went in the mornings, maybe the rest of the day is better, but with them offering babysitting services, I find this a big turn off
2.0
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Customer service
Value for money
#1203124
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