1475 James Rd, Granbury, TX 76049, USA
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My husband sign me online for services to be able to workout ..I came on 06/19/2017 at 7:25 am and (Tee) the receptionist lady asked me how could she helped me I told her if I needed to sign in she started questioning my personal info and advised me I wasn't gonna be able to join in due to a $94.00 returned draft fee that occur about a year ago I explained her I was never notified and I've only been at the gym once and I suffered from memory problems due to Traumatic Brain Injury she asked me if I was Hispanic I didnt understand what did that had to do with our conversation I started getting anxious like my heart was raising so I told her I would call Headquarters later she asked me "where do you think you're going??? I said to the restroom she said the exit is the other way ..I would really would like to file a racial complaint on this lady ..If I can't join YMCA I will go somewhere else she didn't explaine anything about the $94.00 draft fee but this will not end here if you don't resolve this I will take it to an attorney !!! I'm 100% disabled by the way

Review about: Anytime Fitness Membership.

Review #1063068 is a subjective opinion of a user.

1.9
Staff
Diversity of Products or Services
Price Affordability
Product or Service Quality
Exchange, Refund and Cancellation Policy
Website
Value for money
Customer service
PRODUCT OR SERVICE Ymca Receptionist
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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Anonymous
#1341626

If that small experience caused your heart to race, I'd suggest you see a cardiologist before engaging in any exercise program.

Your foreign origin is not the cause of your problems.

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