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Ymca - Horrible
Upon our arrival at the Galloping hill Union NJ site, we were greeted nicely and felt welcomed. The two desk staff had no idea with the Y experience pass was. The woman was very patient and finding out and asking about how to work the system to input as she said they...
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Anonymous
Anonymous

All that moaning and you didn't even tell us what a "Y Experience pass" is.Sympathy level = 0

1.7
I liked
  • Greeting that i recieved
#1116050
Reply to reviews
they physically push you out of the spot. you cant talk to anyone before the class starts,get a drink during,or god forbid you would have to go to the bathroom.forget about it. The teacher dosen't care weather anyone fights with anyone else.As long as she dosen't have...
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3.8
Lecanto, Florida
#1077879
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I went to the YMCA in Escondido California today to turn in an EpiPen for my child I asked to see my children they stated that they would get them after 2 hours of waiting they notified me that my children were not even there at the YMCA and they refused to take the...
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#1068484
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Ymca - Bad corporate

Ymca
#1100898
3.6
Details
Ceo brad martell doesnt care for his employees or members! Track was 90 degrees, guess thats ok with him took all summer to fix! Now it's fall , hope his heat system works. Only cares for profits
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Additional Fees
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
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YMCA camp

Ymca
#1081052
So you have a family that owns a home in dracuit and is using an address in Belmont and is telling you she is single giving her free camp for her kids and you believe her with no background check she is taking away from kids who need help shame on you for allowing this fraud
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Ymca - Swim lessons

Ymca
#1064827
2.3
Details
Swim lessons were awful i paid 88 dollars for my child to stand around and do nothing! After i emailed the director she told me to get private lessons for 150 dollars if i wasnt happy with my child standing around doing nothing for 8 days.
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Billing Practices
Cleanliness
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Diversity of Products or Services
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Price Affordability
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Value for money
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Ymca - Prejudice

Ymca
#1056992
1.0
Details
It's a white lady with glasses that work at the front desk she don't care who know she's prejudice. There are other girls that work at the front desk but every time a black person walk up she intercept the application like she wants to screen all blacks. She is arrogant and I was disappointed. If the Y is for whites only then they should put up an Whites only sign
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Ymca - Racial complaint
My husband sign me online for services to be able to workout ..I came on 06/19/2017 at 7:25 am and (Tee) the receptionist lady asked me how could she helped me I told her if I needed to sign in she started questioning my personal info and advised me I wasn't gonna be...
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Anonymous
Anonymous

If that small experience caused your heart to race, I'd suggest you see a cardiologist before engaging in any exercise program.Your foreign origin is not the cause of your pro...

1.9
#1063068
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Any respectable organization would review the elements of their success and failure, but it appears that YMCA simply don't care and continue to have upset customers. They are saying we will need you to come in person to cancel your membership and must be in writing and...
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Anonymous
M.Hamilton 2017

I signed my kids up for an after school program and had paid for the basic sign up fees. A couple weeks before the programs even started I asked to cancel and was told no they...

#1052169
Reply to reviews
I attempted to call and cancel my membership before the draft date for my account. They refuse to allow this, even if you are not capable of coming into the facility to provide them with a written notice. They insist that this is the only way they will cancel your...
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Anonymous
Uraliar

Don't lie

2.3
#1044630
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The customer service at this YMCA is appalling and it comes from the top down (Joe Palsey). The After School Children's program is absolutely horrible. They do not watch the children, the director (Rondel Youngblood) is completely obnoxious and there are children there...
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1.6
I didn't like
  • Customer service
  • Refuse to follow their own policies
  • Response
#1034265
Reply to reviews
my name is jason mcnutt. my personnel files were involved in a data breach at opm. my name thereafter showed up in the payroll systems of the ymca of metropolitan chattanooga tn. i need it removed. i have filed an id theft police report. i have filed complaints with...
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Anonymous
shackledlion

this complaint has not been resolved

Anonymous
s***ledlion

Please disregard complaint as it has been resolved.

1.0
I didn't like
  • Response
#1013711
Reply to reviews
My daughter signed up for the YMCA as a minor, however she pays for the membership through her own bank account. At age 18 she wanted to cancel. The office staff told her I needed to go in to cancel the membership since she was a minor when she joined. I find that hard...
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e_forrestercreation
e_forrestercreation

Technically y memberships are free to anyone under 18. I joined when I was under 18 as well and paid for it too. When I started working for the YMCA they kept billing me for m...

1.0
#993111
Reply to reviews
Tried to resign from the albuquerque ymca the charged me an extra month for nothing i feel they owe me money i actually never used the facility at all. And paid them for nothing i would advise everyone to seek a different facility to join
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Steve3708
Steve3708

I would have given no stars if that were an option i hope this review doesn't go to a blind eye but ymca doesn't seem to care at all about the paying customer they are rude...

1.0
#992749
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