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Ymca - Racial complaint
My husband sign me online for services to be able to workout ..I came on 06/19/2017 at 7:25 am and (Tee) the receptionist lady asked me how could she helped me I told her if I needed to sign in she started questioning my personal info and advised me I wasn't gonna be...
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Anonymous
Anonymous

If that small experience caused your heart to race, I'd suggest you see a cardiologist before engaging in any exercise program.Your foreign origin is not the cause of your pro...

1.9
#1063068
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Any respectable organization would review the elements of their success and failure, but it appears that YMCA simply don't care and continue to have upset customers. They are saying we will need you to come in person to cancel your membership and must be in writing and...
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#1052169
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I attempted to call and cancel my membership before the draft date for my account. They refuse to allow this, even if you are not capable of coming into the facility to provide them with a written notice. They insist that this is the only way they will cancel your...
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2.3
#1044630
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Ymca - Swim lessons

Ymca
#1064827
2.3
Swim lessons were awful i paid 88 dollars for my child to stand around and do nothing! After i emailed the director she told me to get private lessons for 150 dollars if i wasnt happy with my child standing around doing nothing for 8 days.
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Ymca - Prejudice

Ymca
#1056992
1.0
It's a white lady with glasses that work at the front desk she don't care who know she's prejudice. There are other girls that work at the front desk but every time a black person walk up she intercept the application like she wants to screen all blacks. She is arrogant and I was disappointed. If the Y is for whites only then they should put up an Whites only sign
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Ymca - Horrible life guards

Ymca
#1054980
3.0
The life guards are terrible and horrible.these life guards wouldn't let a 11year old kid that is almost 12 get in the pool because a "parent" isn't with her.my 8 year old daughter is almost 9 and she wasn't allowed to go in the pool. These horrible lifeguards made my 2 daughters cry and made me yell. I am never going back to YMCA .
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Ymca - Kept charging after cancellation

Ymca
#1051392
1.3
After cancelling service, they kept charging me, they said I missed payments. I never did. And they said I didn't have proof. I told them I used my credit card, they said impossible to over charge.
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The customer service at this YMCA is appalling and it comes from the top down (Joe Palsey). The After School Children's program is absolutely horrible. They do not watch the children, the director (Rondel Youngblood) is completely obnoxious and there are children there...
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1.6
I didn't like
  • Lazy staff
  • Customer service
  • Improper care of children
#1034265
Reply to reviews
my name is jason mcnutt. my personnel files were involved in a data breach at opm. my name thereafter showed up in the payroll systems of the ymca of metropolitan chattanooga tn. i need it removed. i have filed an id theft police report. i have filed complaints with...
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Anonymous
s***ledlion

Please disregard complaint as it has been resolved.

shackledlion
s***ledlion

this was an accidental repeat of the same complaint.

1.0
I didn't like
  • Response
#1013711
Reply to reviews
My daughter signed up for the YMCA as a minor, however she pays for the membership through her own bank account. At age 18 she wanted to cancel. The office staff told her I needed to go in to cancel the membership since she was a minor when she joined. I find that hard...
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e_forrestercreation
e_forrestercreation

Technically y memberships are free to anyone under 18. I joined when I was under 18 as well and paid for it too. When I started working for the YMCA they kept billing me for m...

1.0
#993111
Reply to reviews
Tried to resign from the albuquerque ymca the charged me an extra month for nothing i feel they owe me money i actually never used the facility at all. And paid them for nothing i would advise everyone to seek a different facility to join
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Steve3708
Steve3708

I would have given no stars if that were an option i hope this review doesn't go to a blind eye but ymca doesn't seem to care at all about the paying customer they are rude...

1.0
#992749
Reply to reviews
Im an employee at a Y and i have worked there for 7 years without a single raise. I get paid minimum wage and i work two jobs there. Its ridiculous.
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Anonymous
Anonymous

I think you should just quit since they obviously do not appreciate what you do. I mean if you do good work and you have worked for them for 7 years, they should have raised y...

1.4
#990701
Reply to reviews
Membership for a single person is way too expensive. Not a bad deal for a family of four though. I think in general it's so expensive because of all the free memberships they give out to lower income people. Many people that are members there disregard the fact that it...
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e_forrestercreation
e_forrestercreation

Take advantage of their promos if you really want to go there. It's really how the organization is run that is the real problem. Don't blame the person who makes less than you...

3.2
#989715
Reply to reviews
I'm dissapointed in how this ymca is being run for the past 8 years, particuliarly the past 3 years, it isn't about families so much as it's more about seniors or a market to cater to individuals without children. No offense to our seniors or individuals but as a mom...
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e_forrestercreation
e_forrestercreation

Why are you taking kids to the gym? You are the one they are catering to because a child care program exists. I agree if a company offers something it should be there.

2.3
I liked
  • Limited
#984648
Reply to reviews